Their customer service is also by far the worst i have EVER experienced. PSA: Be careful using AXS when purchasing your tickets Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. I have the confirmation email from AXS so I know I'm using the right email. I assume the meet and greet is after. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. AXS Tickets does not seem legit based on our analysis. I had no trouble signing in and viewing my tickets at that time. Their website did not inform me I would be charged $25 for this service. Once downloaded, go to the Account tab in the bottom right corner and click SIGN IN. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). I buy tickets on other companies and never have problems like this. Eventually I had to go through my credit card company to dispute the payment for tickets. do not use AXSTickets to sell tickets. I dont know if it had deleted my tickets or if its a glitch but I dont know. stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). SOLD TICKETS VIA AXS MoneySavingExpert Forum My husband is in the navy , which Ive explained countless times, and we arent sure we would be able to make it back for a concert , seeing we were only going to be in the area for a wedding, that was also post postponed. I placed two orders for tickets at the same event. click "Force Stop". AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 By Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. Pick your exact se Table of Contents: So I had paid $181 including the $181 for the three tickets I bought the first time (the ones I did not want) When you are on the final page of this website they will ask you if you want something called ticket protection which is basically an insurance if something goes wrong your tickets are protected. My show is on Friday and I so wish I was able to go. I cannot access the tickets I just bought! Solid Gold Turf Club St Paul Minnesota Friday November 26. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform.

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