Español
Français
Edit 4 - From what I can see, no confirmation emails were sent out yesterday (Tuesday). Hi mate, have you received an confirmation email yet? The timeframe for the remaining emails looks to be midday today so. I spoke to webchat about 15 minutes ago and they reiterated what we know about the emails being delayed. Hopefully you should all get your confirmations soon! Thanks lads, its been a pleasure. Consider joining r/PlayStation for a "lighter" more community focused subreddit. Fingers crossed. Still need help? You won't be able to return store purchases online. Check the processing time for your order in the order confirmation email to determine when it should be sent out. I also asked that if I have my PRE code and theres a pending transaction in my account for the deposit, am I guaranteed to get the console. Each time you order, you'll receive an order confirmation email as soon as your order is placed. You'll also receive a shipping notification when the shipment(s) in your order is shipped. There was a problem submitting your feedback. We should be getting an email in about 6 days time asking to pay the difference hopefully! Yh same, still no email here either. Typically, it takes about 2 to 5 business days for your order to ship, but it may take longer during peak times, sales, and promos. Press question mark to learn the rest of the keyboard shortcuts. Were still in the dark and Currys now seem to be blaming the delay on an issue on Sonys end. Please try again later. Just wish we werent getting told different things all the time, PRE code is good, no it isnt, 48hrs, COB today, Monday. I received the lens today from Currys online, same driver who brought a parcel from Amazn. I payed with PayPal and received a confirmation email from PayPal, but didn't receive a confirmation email from Currys. Why didn't I get an order confirmation email? - Threadless If theres one silver lining, its that there are several instances across Twitter and Facebook of them saying that if you have a PRE number and the deposit has been taken, you are guaranteed a console. The orders will be sent out when we receive the stock from Sony and that will be a few days before the Sony is officially launched in the shops which will be in the beginning of November. I still have my doubts but hopefully what they said is true. I have good news! And if our digital assistant can't help, we'll connect you to someone who can. Before placing your order, if you have any questions relating to these Conditions please contact us by calling us on 0370 111 6565 or go to the mobile section of our currys retail stores. Edit 5 - Confirmation received at 18:16. But seriously, thank you all, youve made the wait much more bearable. They said they think theres a lot of scaremongering going around but as the preorders are being handled by a third party, they have no way of gaining further info about anyones order and advised to wait a little while longer for this email. The comments on their were sold out post have been really helpful. Typically, it takes about 2 to 5 business days for your order to ship, but it may take longer during peak times, sales, and promos.
